OpenCS puts at your disposal its highly qualified teams to offer you a very reactive technical support and maintenance that will give you particularly the guarantee of:

• Taking into consideration incidents notified by e-mail or telephone and the opening of procedures of associated treatment by the OpenCS operational teams.
• Reorienting to the qualified OpenCS project manager or any other actor.

In both ASP and SAAS modes, in order to offer you the guarantee of an optimal service, OpenCS commits itself on the Service Level Agreements (SLA).