The collaborative folders management is a recurring process in public service professions. Field management between several public and private partners, a centralized Ministry with local antennas in regions, folders instruction between several cities…
There are lots of possibilities and OpenCS makes it possible to match each of them
use case
Conseil Général of the Indre region
OpenCS has developed an online services kiosk on a common platform for the Conseil Général of the Indre region.
These applications are developed in an
incrementalway.
Traffic stop management
The implementation of construction and maintenance works or the organization of events can result into decisions of modification of the traffic (blocked way, deviation, changing traffic lights…).
On the basis of the requests (works, events), traffic stops are required by the Préfecture, established by the subdivisions of the Direction Départementale de l’Equipement, validated and signed by the whole city councils regarded, treated by the qualified services of the Conseil Général and the Secretariat of Assemblies, and diffused to the whole concerned actors.
Most requests must be dealt with in a short notice.
The project
Modeling of information exchanges and implementation of working Internet interfaces through logins adapted to each role: DDE, City Councils, Conseil Général
Definition of a basic format of traffic stops for all instructing services and online conception of stop documents from a library of paragraphs, managed by a business animator from the Conseil Général
Client benefits
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Time profits: the treatment times is reduced to a few days as all document printing is almost cancelled while the treatment is carried on.
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Instantaneous follow-up of the instruction for the requesters, strengthened by an alert system
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Direct composition, for the instructors, of stop documents from a library of articles through the Internet.
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Instantaneous availability of statistics indicators without re-seizing
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Cancellation of several shuttles and printings
Social and medical collaborative platform
The DPDS is the service of the Conseil Général of the Indre region that manages the allowances of home assistance related to local associations
Several local associations benefiting from public financing are in charge, on the field, of the assistance attributed by the DPDS commission.
The project
Modeling of the whole working and information exchanges processes between the requesters, the DPDS, the associations and the training centers
Implementation of a fully customized aid request management application immediately accessible by all actors through an extranet
Specific functions development: for example, an automatic research of available professionals that matches the requested criteria in order to cover the needs of a beneficiary.
Client benefits
> Productivity profits on the sequence of the modeling and the automation of working processes (deported seizure of information by social assistants and synchronization with the database, optimization of the seizure ergonomics).
> A better follow-up of needs that are not covered by the associations (the new tool automatically verifies the availabilities and the qualifications of usable professionals).
> Identification by the DPDS of needs in training of additional qualified personnel that generates a better allowance of budgets and financing.
> Availability of human resources management tool for not equipped local associations.
use case
Ministry of Education
Modernization of the public service
Within the context of the Modernization of the Public Service, the Ministry of Education wants to implement different projects of online procedures.
The project
Implementation on a shared platform of three “pilot” projects:
- Online seizure an follow-up of computing investment request by academies (local representation of the Ministry) to the Ministry (Application Programming Territorial Information System).
- Dematerialization and digital signature of authorizations for the connection of secondary and high schools to the virtual private network Racine-Agriates of the Ministry (Racine-Agriates Integration)
- Online follow-up and validation of the status of the projects by the DPMA-A3 office agents, in connection with the Head of Office (DPMA-A3 Monitoring)
For each of the pilot projects, design of customized Internet interfaces and illustration of the applications kinematics with validation by concerned actors.
Client benefits
>Possibility of testing the “dematerializing process engine” on a specific use before the acquisition of corresponding license.
> Possibility of sharing online services on a same platform hosted by a qualified center of the Ministry.
> Project “Application Programming Territorial Information System”: transparency and structuring role of the workflow for handling of almost 1000 folders per year, instantaneous production of statistics elements.
>Project “Racine-Agriates Integration”: increase of connection requests volume treated in the security and personal commitment required security conditions, deployment over more than half of the 70000 schools within 6 months.
